All Original Artworks will be shipped within 1 -2 weeks of ordering unless advertised otherwise.

In the event that the Artwork is needed urgently, Please contact the Artist to discuss fast freight. 

Prints will require 1-2 weeks to dispatch.

NOTE! Shipping times are subject to change particularly during peak shipping times (October - December). Please consider this when making your purchase.



INTERNATIONAL SHIPPING

International Shipping is available for New Zealand, the United Kingdom and the United States. If you are outside of these areas, international shipping can be arranged should you fall in love with my work. Please email stephaniecreighart@gmail.com for a customised quote. 

✸ REFUND POLICY ✸ ✸ ✸

Change of Mind


I totally understand that choosing the perfect piece of art is a personal journey, so please select carefully as I cannot accept returns or exchanges for change of mind, including for both prints and original artworks.

Reach out if you have any questions before making a purchase; I’m here to help!

Damaged Deliveries


I take great care to ensure your artwork arrives safely. In the rare event that your delivery is damaged in transit, please follow these steps to help resolve the issue quickly:

  1. Photograph the entire package before opening it, capturing any visible damage.
  2. Photograph the artwork itself to show the specific damage.

After you have the photographs, please email them to stephaniecreighartgmail.com, and I will work with you to find a solution.


Artwork Descriptions and Colors

All photographs provided by the artist are part of the artwork’s description. Please be aware that colors may vary slightly due to differences in phone and computer screens. Consider this when making your selection, as I cannot accept returns based on these variations.


Lost Artwork

If your artwork gets lost on its way to you, please contact us. I am more than happy to discuss a refund or replacement.


Natural Aging of Paintings

My artworks are made to last, but like all art, they will naturally age over time. This natural process is not a basis for returns, but please reach out if you have questions about caring for your piece.

Thank you for understanding my policies. I am committed to providing you with beautiful art and exceptional service. If you have any concerns or questions, feel free to contact me!